General SMB Virtual Assistants
Chief-of-staff-style virtual assistants for founders who are still doing everything themselves.
Kalag's general SMB VAs are cross-functional operators — the person you hire when the answer to 'what do you need help with?' is 'everything.' They own inbox and calendar, build SOPs from your Loom videos, run light bookkeeping and vendor coordination, and automate the repeat work you keep meaning to fix. Think chief-of-staff support at a VA price point.
Common challenges in General SMB
- No time to hire, let alone train, in-house staff
- Every workflow lives in the founder's head
- Repeat work never gets automated
- Systems that worked at 5 people breaking at 15
Our General SMB playbook
- Chief-of-staff-style inbox, calendar and stakeholder management
- SOP creation from Looms, then continuous improvement
- Light bookkeeping, vendor comms and receipt reconciliation
- No-code automation of repeat tasks (Zapier, Make, GPT workflows)
Roles we staff
- Executive Assistant / Chief-of-Staff VA
- Operations Generalist
- SOP & Automation VA
- Bookkeeping-Adjacent Admin
Tools our talent uses
Expected outcomes
Founder reclaims 10+ hours per week within 30 days
Every core workflow documented and handoff-ready
Small automations compound into real weekly time savings
Recommended VAs for General SMB
AI-matched from our vetted directory based on industry experience, tool fluency and role fit.
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